This seminar intends to demonstrate that Benchmarking is a positive, pro-active process which allows management to examine how another similar system and process performs a specific function in order to improve how it performs the same or similar function. Operational processes must be comparative or analogous if the highest degree of knowledge transfer between benchmarking partners is to be achieved
· Benchmarking theory
· How to conduct a study
· Data gathering
· Analyzing and identifying best practices
· Actioning the findings
Speaker: Mr. Sahban Rifai
Sahban has over 15 years of experience in quality & improvement, from gap analysis, process mapping, reengineering, and development to training. He has served & developed quality management system for Qatar Petroleum, and other organizations in the State of Qatar (Amiri Diwan, Ministry of Energy & Industry, Central Tender Committee, Office of Her Highness Sheikha Mozzah Bint Nasser, Qatar Chamber of Commerce & Industry).
Event Date & Time
Tuesday, 16 April 2013 from 7:00 to 9:00 pm (2 CPE Credits) - Registration starts at 6:30 pm
Education City Clubhouse, Al-Gharrafa, Doha.
For picture gallery of this event, please click here.